OEM Accounts
How each manufacturer receives claims and technical information. These settings are illustrative examples to be confirmed with each program owner.
Ford
SYNC 3 Electronics
Claims path: Manufacturer’s own claims channel (United Radio prepares and tracks)
Destination: Ford dealer / supplier claims portal (illustrative)
Illustrative external channel. Ford's actual claim requirements are not asserted.
Portal questions from the OEM: Supported · Money shown to OEM: Yes (sample amounts)
Required before a claim is submitted: Dealer repair request on file; Warranty authorization reference; Failure code; Verified (confirmed) diagnosis; Final quality checks passed; Identity conflicts between documents resolved
Claim types: Warranty repair, Exchange
Honda
Electronics Repair Program
Claims path: Manufacturer’s own claims channel (United Radio prepares and tracks)
Destination: Honda supplier reporting portal (illustrative)
Illustrative external channel.
Portal questions from the OEM: Supported · Money shown to OEM: No
Required before a claim is submitted: Dealer repair request on file; Verified (confirmed) diagnosis; Final quality checks passed; Identity conflicts between documents resolved
Claim types: Warranty repair, Exchange
Stellantis
Electronics Repair & Exchange
Claims path: Manufacturer’s own claims channel (United Radio prepares and tracks)
Destination: Stellantis ERES (illustrative)
ERES is publicly referenced; whether it accepts these submissions is to be confirmed.
Portal questions from the OEM: Not supported · Money shown to OEM: No
Required before a claim is submitted: Dealer repair request on file; Verified (confirmed) diagnosis; Final quality checks passed; Identity conflicts between documents resolved
Claim types: Warranty repair, Exchange
Northwind MotorsFictional sample
Sample hosted claims program
Claims path: Hosted in this portal (manufacturer reviews here)
Destination: United Radio Repair Intelligence (hosted)
Fictional sample manufacturer without its own claims portal. Not a real company.
Portal questions from the OEM: Supported · Money shown to OEM: Yes (sample amounts)
Required before a claim is submitted: Dealer repair request on file; Verified (confirmed) diagnosis; Final quality checks passed; Identity conflicts between documents resolved
Claim types: Warranty repair