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Alma AguilarService Coordinator · United Radio
Repairs / Ford

UR-2026-00971Ready to shipReturned unrepairedExpedite

Instrument Panel Cluster · 2019 Ford Mustang · serial URFO008000004

Summary

Manufacturer
Ford
Module
Instrument Panel Cluster
Serial number
URFO008000004
Vehicle
2019 Ford Mustang
Dealer
—
Reference number
CLM-FORD-400837
Received
10 Oct 2026
Shipped
Not shipped
More details
Warranty type
Parts warranty
Return authorization (RMA)
RMA202663615
Part number (demo)
SIM-FORD-008
Days to repair
5.4d · target 2.0d
VIN (masked)
FO61B****5176
Unit ID
U-127
Original OEM ID
OEM-840253
Module built
21 Jun 2019
Vehicle platform
S550
System
IPC
Hardware / software
IPC-D / P3.02
Location
United Radio East Syracuse Campus
Technician
Wes Sokolova

Reported problem

Customer reports multiple modules report u-codes.

What we found

1 of 4 tests did not pass

  • CAN node offline / bus-offCAN_BUS_OFFLINESuspectedConfidence Medium · shield can

    CAN node offline / bus-off suspected from symptom pattern and partial bench evidence (Transceiver stuck dominant, bus-off every 3 s); not independently confirmed at component level.

Technician notes

  • Fail
    Vehicle network test

    Confirmed during bench run. Transceiver stuck dominant, bus-off every 3 s.

    Wes Sokolova
  • Pass
    Full function check

    Verified after repair; unit cleared for quality release.

    Wes Sokolova

Repair outcome

Returned unrepairedReady to ship

No parts replaced.