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Repairs / Honda

UR-2026-00974ClosedRepairedStandard

Instrument Cluster · 2019 Honda CR-V · serial URHO017000013

Summary

Manufacturer
Honda
Module
Instrument Cluster
Serial number
URHO017000013
Vehicle
2019 Honda CR-V
Dealer
—
Reference number
CLM-HONDA-925432
Received
14 Oct 2026
Shipped
24 Oct 2026
More details
Warranty type
Parts warranty
Return authorization (RMA)
RMA202654060
Part number (demo)
SIM-HONDA-017
Days to repair
10.0d · target 5.0d
VIN (masked)
HO35A****4815
Unit ID
U-1075
Original OEM ID
OEM-754753
Module built
28 Jul 2018
Vehicle platform
RW
System
Cluster
Hardware / software
CL-7 / 2.2.4
Location
United Radio East Syracuse Campus
Technician
Graham Villanueva

Reported problem

Customer states the unit dead unit, no boot. First noticed after a battery replacement.

What we found

  • Voltage regulator failurePWR_REG_FAILConfirmedConfidence High · main PCB

    Voltage regulator failure. Bench evidence: 3.3 V rail at 0.4 V; regulator shorted. Component located at main PCB.

Technician notes

  • Pass
    Full function check

    Verified after repair; unit cleared for quality release.

    Graham Villanueva

Repair outcome

RepairedClosed
  • connector J2 → Instrument Cluster — replacement assembly