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Repairs / Ford

UR-2026-00978Needs approvalPendingStandardVisit 2 of 2

8-inch Capacitive Touchscreen Assembly · 2019 Ford Mustang · serial URFO003000009

Summary

Manufacturer
Ford
Module
8-inch Capacitive Touchscreen Assembly
Serial number
URFO003000009
Vehicle
2019 Ford Mustang
Dealer
—
Reference number
CLM-FORD-294729
Received
18 Oct 2026
Shipped
Not shipped
More details
Warranty type
New-vehicle warranty
Return authorization (RMA)
RMA202623476
Part number (demo)
SIM-FORD-003
Days to repair
—
VIN (masked)
FO35H****9283
Unit ID
U-421
Original OEM ID
OEM-683662
Module built
23 Nov 2018
Vehicle platform
S550
System
SYNC 3
Hardware / software
DS-8C / 3.4.22200
Location
United Radio East Syracuse Campus
Technician
Maya Ashby

Reported problem

Customer reports works cold, fails hot.

What we found

Nothing recorded yet

Checking has not produced a finding yet.

Technician notes

No technician observations

All bench tests passed with nominal notes.

Repair outcome

PendingNeeds approval

No parts replaced.