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Alma AguilarService Coordinator · United Radio
Repairs / Ford

UR-2026-00980Needs approvalPendingStandard

Telematics Control Unit (TCU) · 2019 Ford Edge · serial URFO007000002

Summary

Manufacturer
Ford
Module
Telematics Control Unit (TCU)
Serial number
URFO007000002
Vehicle
2019 Ford Edge
Dealer
—
Reference number
CLM-FORD-573703
Received
18 Oct 2026
Shipped
Not shipped
More details
Warranty type
New-vehicle warranty
Return authorization (RMA)
RMA202644975
Part number (demo)
SIM-FORD-007
Days to repair
—
VIN (masked)
FO90G****9939
Unit ID
U-40
Original OEM ID
OEM-832395
Module built
20 Dec 2018
Vehicle platform
CD539
System
FordPass Connect
Hardware / software
TCU-C / L1.21
Location
United Radio East Syracuse Campus
Technician
Maya Ashby

Reported problem

Customer reports reported symptom reproduced only under soak.

What we found

Nothing recorded yet

Checking has not produced a finding yet.

Technician notes

No technician observations

All bench tests passed with nominal notes.

Repair outcome

PendingNeeds approval

No parts replaced.