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Alma AguilarService Coordinator · United Radio
Repairs / Honda

UR-2026-00981ClosedRebuiltPriorityVisit 2 of 2

7-inch Display Audio Unit · 2019 Honda Accord · serial URHO011000043

Summary

Manufacturer
Honda
Module
7-inch Display Audio Unit
Serial number
URHO011000043
Vehicle
2019 Honda Accord
Dealer
—
Reference number
CLM-HONDA-169916
Received
18 Oct 2026
Shipped
26 Oct 2026
More details
Warranty type
Extended service plan
Return authorization (RMA)
RMA202639513
Part number (demo)
SIM-HONDA-011
Days to repair
5.3d · target 3.0d
VIN (masked)
HO72C****1404
Unit ID
U-819
Original OEM ID
OEM-196997
Module built
30 Sept 2018
Vehicle platform
CV
System
Honda Display Audio
Hardware / software
DA-7A / 1.7.3
Location
United Radio East Syracuse Campus
Technician
Graham Villanueva

Reported problem

Customer states the unit unit reboots when the engine cranks. First noticed after 20-30 minutes of driving.

What we found

1 of 4 tests did not pass

  • Brown-out reset during crank or low batteryPWR_BROWNOUTSuspectedConfidence Medium · main PCB

    Brown-out reset during crank or low battery suspected from symptom pattern and partial bench evidence (Resets at 9.1 V; OEM spec 8.0 V); not independently confirmed at component level.

Technician notes

  • Fail
    Power-on test

    Confirmed during bench run. Resets at 9.1 V; OEM spec 8.0 V.

    Graham Villanueva
  • Pass
    Full function check

    Verified after repair; unit cleared for quality release.

    Graham Villanueva

Repair outcome

RebuiltClosed
  • main PCB → 7-inch Display Audio Unit — replacement assembly