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Alma AguilarService Coordinator · United Radio
Repairs / Stellantis

UR-2026-00983Waiting for partsPendingPriority

Premium Audio Amplifier (9-channel) · 2019 Ram 1500 · serial URST023000045

Summary

Manufacturer
Stellantis
Module
Premium Audio Amplifier (9-channel)
Serial number
URST023000045
Vehicle
2019 Ram 1500
Dealer
Hendrick Chrysler Dodge Jeep Ram
Reference number
CLM-STELLANTIS-531272
Received
20 Oct 2026
Shipped
Not shipped
More details
Warranty type
Parts warranty
Return authorization (RMA)
RMA202699544
Part number (demo)
SIM-STELLANTIS-023
Days to repair
—
VIN (masked)
DO14F****9067
Unit ID
U-1077
Original OEM ID
OEM-949650
Module built
11 Jun 2019
Vehicle platform
DT
System
Premium Audio
Hardware / software
AMP-9CH / 3.1.0
Location
United Radio Peachtree City Logistics Center
Technician
Nolan Brandt

Reported problem

Customer states the unit random reboots, noise on the display. First noticed every morning.

What we found

  • Bulged or leaking electrolytic capacitorPWR_CAP_BULGEConfirmedConfidence High · Q7 thermal pad

    Bulged or leaking electrolytic capacitor. Bench evidence: Two 470 uF caps bulged, ESR 3.4 ohm. Component located at output filter.

Technician notes

No technician observations

All bench tests passed with nominal notes.

Repair outcome

PendingWaiting for parts

No parts replaced.