United Radio
United Radio · Internal
OverviewImportRepair QueueRepair RecordsClaimsTechnical RequestsOEM Accounts
Sample data · 01 Nov 2026
The view switcher is a demonstration, not a secure login.
Integrations (possibilities)Settings · sample data
Demo only · not a secure login
AA
Alma AguilarService Coordinator · United Radio
Repairs / Ford

UR-2026-00984CheckingPendingStandard

8-inch Capacitive Touchscreen Assembly · 2020 Ford Escape · serial URFO003000007

Summary

Manufacturer
Ford
Module
8-inch Capacitive Touchscreen Assembly
Serial number
URFO003000007
Vehicle
2020 Ford Escape
Dealer
Galpin Ford
Reference number
CLM-FORD-760809
Received
20 Oct 2026
Shipped
Not shipped
More details
Warranty type
New-vehicle warranty
Return authorization (RMA)
RMA202652290
Part number (demo)
SIM-FORD-003
Days to repair
—
VIN (masked)
FO56A****6717
Unit ID
U-251
Original OEM ID
OEM-601873
Module built
09 Nov 2019
Vehicle platform
CX482
System
SYNC 3
Hardware / software
DS-8C / 3.4.22200
Location
United Radio East Syracuse Campus
Technician
Felix Baptiste

Reported problem

Customer reports multiple faults, corrosion visible.

What we found

1 of 3 tests did not pass

Nothing recorded yet

Checking has not produced a finding yet.

Technician notes

  • Fail
    Visual inspection

    Confirmed during bench run. Corrosion across 40% of board, tide line at J2.

    Felix Baptiste

Repair outcome

PendingChecking

No parts replaced.