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Alma AguilarService Coordinator · United Radio
Repairs / Nissan

UR-2026-00986Final testPendingPriority

NissanConnect 7-inch Display · 2019 Nissan Rogue · serial URNI038000015

Summary

Manufacturer
Nissan
Module
NissanConnect 7-inch Display
Serial number
URNI038000015
Vehicle
2019 Nissan Rogue
Dealer
—
Reference number
CLM-NISSAN-456971
Received
22 Oct 2026
Shipped
Not shipped
More details
Warranty type
Extended service plan
Return authorization (RMA)
RMA202668015
Part number (demo)
SIM-NISSAN-038
Days to repair
—
VIN (masked)
NI35D****6437
Unit ID
U-760
Original OEM ID
OEM-479656
Module built
22 Jun 2019
Vehicle platform
T32
System
NissanConnect
Hardware / software
NC-7 / 6.0.4
Location
United Radio East Syracuse Campus
Technician
Graham Villanueva

Reported problem

Customer states the unit settings lost, black screen after update. Started after the last software update.

What we found

1 of 4 tests did not pass

  • Corrupted filesystem / lost calibrationSW_CORRUPT_FSConfirmedConfidence High · power section

    Corrupted filesystem / lost calibration. Bench evidence: Mount failure on /data, recovery partition only. Component located at connector J2.

Technician notes

  • Fail
    Power-on test

    Confirmed during bench run. Mount failure on /data, recovery partition only.

    Graham Villanueva

Repair outcome

PendingFinal test

No parts replaced.