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Alma AguilarService Coordinator · United Radio
Repairs / GM

UR-2026-00992Needs approvalPendingStandard

Infotainment 3 Plus 8-inch Radio · 2019 Chevrolet Bolt EV · serial URGM030000038

Summary

Manufacturer
GM
Module
Infotainment 3 Plus 8-inch Radio
Serial number
URGM030000038
Vehicle
2019 Chevrolet Bolt EV
Dealer
—
Reference number
CLM-GM-166076
Received
24 Oct 2026
Shipped
Not shipped
More details
Warranty type
New-vehicle warranty
Return authorization (RMA)
RMA202673894
Part number (demo)
SIM-GM-030
Days to repair
—
VIN (masked)
CH85C****5600
Unit ID
U-1082
Original OEM ID
OEM-114922
Module built
16 Feb 2019
Vehicle platform
BEV-II
System
Infotainment 3 Plus
Hardware / software
IOS-8 / 8.6.0
Location
United Radio East Syracuse Campus
Technician
Felix Baptiste

Reported problem

Customer states the unit settings lost, black screen after update. Started over rough roads.

What we found

1 of 4 tests did not pass

Nothing recorded yet

Checking has not produced a finding yet.

Technician notes

  • Fail
    Power-on test

    Confirmed during bench run. Mount failure on /data, recovery partition only.

    Felix Baptiste

Repair outcome

PendingNeeds approval

No parts replaced.