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Alma AguilarService Coordinator · United Radio
Repairs / Toyota

UR-2026-00993Final testPendingStandard

Entune 3.0 Premium 9-inch Head Unit · 2019 Toyota Prius · serial URTO054000004

Summary

Manufacturer
Toyota
Module
Entune 3.0 Premium 9-inch Head Unit
Serial number
URTO054000004
Vehicle
2019 Toyota Prius
Dealer
Mossy Toyota
Reference number
CLM-TOYOTA-239270
Received
24 Oct 2026
Shipped
Not shipped
More details
Warranty type
Customer pay
Return authorization (RMA)
RMA202633098
Part number (demo)
SIM-TOYOTA-054
Days to repair
—
VIN (masked)
TO16D****5880
Unit ID
U-246
Original OEM ID
OEM-636838
Module built
01 Jan 2019
Vehicle platform
XW50
System
Entune 3.0
Hardware / software
ET3-9 / 19.3
Location
United Radio East Syracuse Campus
Technician
Maya Ashby

Reported problem

Customer reports navigation stuck at 'locating'; navigation after a battery replacement.

What we found

  • No GPS fixGPS_NO_FIXConfirmedConfidence High · shield can

    No GPS fix. Bench evidence: 0 satellites, 0.0 C/N0. Component located at main PCB.

Technician notes

No technician observations

All bench tests passed with nominal notes.

Repair outcome

PendingFinal test

No parts replaced.